Overview

Since 2019, Raven Controls has been at the forefront of operational transformation across the Premier League. Designed to meet the complex demands of elite venues, Raven now supports six top-flight clubs - including Liverpool, Everton, Aston Villa, Fulham, Leicester and Wolverhampton — with a powerful, intuitive incident management platform tailored for both matchday and non-matchday operations.

Challenge

Premier League clubs face immense operational pressure, balancing high footfall, live broadcast schedules, public safety, and a growing need for real-time coordination. Traditional paper-based processes and siloed communications left many clubs vulnerable to delays, gaps in accountability, and reactive decision-making.

Solution

Raven Controls introduced a flexible, scalable, and reliable solution that centralises incident management while remaining easy to deploy and adapt. Key capabilities include:

• Real-time collaboration between internal teams and external partners (e.g. police, medical, local authorities).

• Enhanced situational awareness, enabling quicker, data-informed responses during high-pressure events.

• Custom tools, such as the Public Reporting feature, originally built for the Kick It Out campaign, now used widely for:

  • Fan engagement

  • Behavioural and safety reporting

  • Safeguarding and welfare concerns

Raven also integrates seamlessly with leading venue technologies like Evolv, Fortress, and Avigilon, further strengthening security and access control frameworks.

Results

Clubs using Raven have reported:

• Increased accountability and operational clarity across departments

• Improved response times and inter-agency coordination

• Simplified event-day planning and post-event reporting

• Greater adaptability for concerts, tournaments, and emergency drills

Each participating club also contributes to the Raven Football & Stadiums Working Group - a collaborative forum guiding future platform development based on the real-world needs of venue professionals.

Conclusion

Whether managing high-stakes Premier League fixtures or hosting international concerts, Raven Controls empowers clubs with a consistent, modern operational standard. The platform delivers not just continuity and control, but a shared commitment to innovation, safety, and excellence in stadium management.