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Checklist

Raven ‘Go Live’ Requirements

Go Live Date:

Confirm your agreed ‘Go Live’ date so we can coordinate final setup and support.

Go Live Date:

Confirm your agreed ‘Go Live’ date so we can coordinate final setup and support.

Raven Champion:

Nominate a primary point of contact – your internal ‘Raven Champion’ – to help drive adoption and liaise with our team.

Raven Champion:

Nominate a primary point of contact – your internal ‘Raven Champion’ – to help drive adoption and liaise with our team.

Users:

Provide a list of users who will require access to the system, including their roles and permissions.

Users:

Provide a list of users who will require access to the system, including their roles and permissions.

Maps:

Submit site maps or floor plans in PDF format for integration. Maps should be up-to-date and accurate and include public-facing seating maps where relevant, ensuring key points are clearly marked.

Maps:

Submit site maps or floor plans in PDF format for integration. Maps should be up-to-date and accurate and include public-facing seating maps where relevant, ensuring key points are clearly marked.

Checklists:

Share any operational or compliance checklists you would like digitized within the platform.

Checklists:

Share any operational or compliance checklists you would like digitized within the platform.

Processes:

Identify key workflows or procedures you would like supported in Raven to align with your existing operations.

Processes:

Identify key workflows or procedures you would like supported in Raven to align with your existing operations.

Reports:

Let us know any reporting requirements or templates you would like to generate from the system.

Reports:

Let us know any reporting requirements or templates you would like to generate from the system.

Oboarding Timeline

Your Journey with Raven Starts Here

We’ve designed a straightforward, supportive onboarding process to get you up and running with confidence. From your first call with our dedicated team to your official go-live, we’ll guide you every step of the way - ensuring your Raven platform is tailored to your operations and your team is ready to go.

Here's what to expect:

01

Start

Kick Off Call

Meet your dedicated Raven Team and get started onboarding!

On the kick-off call, we will review the necessary information to configure your account and cover any functionality questions that you or other account administrators may have.

Week 1

Account Setup

Configure your account with our support; your maps, documents, checklists and processes.

Once your account information is received, our team will configure your account and set up follow-up calls if any clarification
is needed.

02

03

Week 2

Ongoing Setup

Configure your account with our support; your maps, documents, checklists and processes.

Once your account is configured, we will set up a management functions training call where we will review the configuration of
your account and the key management functionality of the system with your account administrators.

Week 3

Training

2 x 1 hr online training calls provided by Raven.

These training sessions can be structured however you desire and cover information specific to the groups being trained.

Raven ‘Go Live’ Requirements

Go Live Date:

Go Live Date:

Raven Champion:

Raven Champion:

Users:

Users:

Maps:

Maps:

Checklists:

Checklists:

Processes:

Processes:

Reports:

Reports:

Your Journey with Raven Starts Here

Here's what to expect:

01

Kick Off Call

Account Setup

02

03

Ongoing Setup

Training

04

05

Go Live